Terms & Conditions

Last Updated: 20 May 2026

Verletics Solutions Pvt Ltd.

These Terms & Conditions ("Terms") govern your use of the Verletics mobile application and related services ("Service") operated by Verletics Solutions Pvt Ltd. ("Verletics", "we", "our", or "us"). These Terms apply to users globally, including residents of India, the United States, and the European Union. By creating an account or using the Service, you agree to these Terms.

1. Company Information

Company Name
Verletics Solutions Pvt Ltd.
Registered Country
India
Business Address
Hyderabad, Telangana, India
Contact Email
support@verletics.com

2. Eligibility

• You must be at least 18 years old to use Verletics
• By using the Service, you confirm that you meet this requirement
• Users under 13 are strictly prohibited from using the Service (COPPA compliance)
• We reserve the right to terminate accounts found to be in violation of this requirement

3. Nature of the Service

Verletics provides:

• AI-powered, sport-specific fitness training plans
• Adaptive workout recommendations based on user input
• Daily readiness scoring and performance tracking
• Tournament preparation planning

The Service is intended for general fitness and performance improvement purposes only.

4. Not Medical Advice

Verletics does not provide medical advice.

• Training plans are generated based on your inputs and AI-driven system logic
• They are not a substitute for professional medical guidance
• You must consult a qualified medical professional if you have injuries, pre-existing conditions, or experience discomfort during training

⚠️ You use the Service entirely at your own risk. Verletics is not responsible for any injury, illness, or health complication arising from following training recommendations.

5. User Responsibilities

You agree to:

• Provide accurate and truthful information during onboarding and check-ins
• Use the Service responsibly and within your physical limits
• Stop training immediately if you experience pain, discomfort, or unusual symptoms
• Not misuse, attempt to reverse engineer, or circumvent any part of the Service
• Not share your account credentials with others
• Comply with all applicable laws in your jurisdiction when using the Service

6. Account and Security

• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activity that occurs under your account
• Verletics is not liable for unauthorised access resulting from your negligence
• Notify us immediately at support@verletics.com if you suspect unauthorised account access

7. Free Tier and Subscriptions

7.1 Free Tier

New users receive 5 complimentary AI-generated daily plans upon sign-up at no charge. After the free tier is exhausted, a subscription is required to continue accessing AI-generated plans.

7.2 Billing

Subscriptions are offered through Google Play (Android) and Apple App Store (iOS). All payments are processed by the respective platform. Verletics does not process or store payment information directly.

7.3 Auto-Renewal

• Subscriptions automatically renew at the end of each billing period
• To avoid being charged for the next period, you must cancel at least 24 hours before the end of the current billing period
• Cancellations can be managed through your Google Play or Apple App Store account settings
• Payment will be charged to your account at confirmation of purchase

7.4 Pricing

• Pricing is displayed clearly within the app before purchase
• Prices may vary by region and currency
• Verletics reserves the right to modify pricing with reasonable advance notice

7.5 Refunds

• Google Play: Users may request a refund within 48 hours of purchase through Google Play's standard refund policy
• Apple App Store: Refund requests must be submitted directly to Apple at reportaproblem.apple.com
• Verletics does not process refunds directly and cannot override platform refund decisions
• No refunds are provided for partial subscription periods beyond what the respective platform policy permits

7.6 US Users — Subscription Disclosures

For users subscribing via Google Play or Apple App Store: Your subscription will automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period. You can manage and cancel your subscription in your device's account settings. No cancellation of the current subscription is allowed during the active subscription period.

8. Access and Service Availability

• We may modify, suspend, or discontinue parts of the Service at any time
• We do not guarantee uninterrupted or error-free operation
• Scheduled or emergency maintenance may cause temporary unavailability
• We are not liable for losses resulting from service interruptions

9. Intellectual Property

All content within the Service — including training logic, algorithms, scoring systems, app design, branding, and content — is owned by Verletics Solutions Pvt Ltd. and protected by applicable intellectual property laws including the Indian Copyright Act, 1957 and applicable international treaties.

You may not copy, modify, distribute, sell, or reverse engineer any part of the Service.

10. Data and Privacy

Your use of the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes our practices regarding data collection, use, and your rights — including specific rights for California residents (CCPA), EU residents (GDPR), and other jurisdictions.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that:

• Training recommendations will achieve specific fitness or performance outcomes
• The Service will be free of errors, bugs, or interruptions
• AI-generated plans are suitable for your specific physical condition or health status

12. Limitation of Liability

To the maximum extent permitted by applicable law:

• Verletics is not liable for any injuries, physical harm, or health complications arising from use of the Service
• We are not responsible for outcomes of following AI-generated training recommendations
• Our total liability to you for any claim shall not exceed the amount you paid for the Service in the 3 months preceding the claim
• We are not liable for indirect, incidental, consequential, special, or punitive damages

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

13. Indemnification

You agree to indemnify and hold Verletics, its directors, employees, and agents harmless from any claims, damages, losses, or expenses (including reasonable legal fees) arising from: your use or misuse of the Service; your violation of these Terms; your violation of any third-party rights; or your provision of inaccurate information.

14. US Users — Additional Terms

14.1 Arbitration Agreement

For users located in the United States, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court.

14.2 Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If this waiver is found unenforceable, the arbitration agreement will not apply and disputes will be resolved in courts of competent jurisdiction.

14.3 Opt-Out Right

You may opt out of the arbitration agreement within 30 days of first accepting these Terms by emailing support@verletics.com with the subject line "Arbitration Opt-Out". Opting out does not affect any other provision of these Terms.

14.4 California Users

If you are a California resident, you have specific rights under the CCPA/CPRA as described in our Privacy Policy. Notwithstanding any other provision of these Terms, California users may also have rights under California consumer protection laws that cannot be waived by contract.

14.5 State-Specific Provisions

Nothing in these Terms is intended to limit rights that cannot be waived under applicable US state law. Where state law provides additional consumer protections, those protections apply to users in those states.

15. EU Users — Additional Terms

If you are located in the European Union:

• You have the right to withdraw from this contract within 14 days without giving any reason (cooling-off period), unless digital content delivery has already begun with your explicit consent
• Your rights under applicable EU consumer protection laws are not affected by these Terms
• Nothing in these Terms is intended to exclude or restrict any right you have under EU law
• Disputes may be referred to the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr

16. Termination

We may suspend or terminate your account without notice if you violate these Terms, misuse the Service, or engage in fraudulent activity.

You may delete your account at any time through the Settings screen in the app. Upon deletion, your data will be permanently removed within 30 days in accordance with our Privacy Policy. Termination does not entitle you to a refund of any prepaid subscription fees, subject to applicable law.

17. International Use

The Service is available globally. You are responsible for compliance with all local laws and regulations applicable to your use of the Service in your jurisdiction, including laws related to the import or export of data.

18. Changes to Terms

We may update these Terms from time to time. Updates will be posted with a revised "Last Updated" date. For material changes, we will provide reasonable advance notice through the app or by email. Continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

19. Governing Law and Dispute Resolution

For users outside the United States:

• These Terms are governed by the laws of India
• Disputes shall be subject to the exclusive jurisdiction of courts in Hyderabad, Telangana, India

For users in the United States:

• See Section 14.1 — Arbitration Agreement
• Where arbitration does not apply, disputes shall be resolved in courts of competent jurisdiction in the state where you reside

For users in the European Union:

• These Terms do not affect your right to bring claims before courts in your country of residence under EU consumer protection law

We encourage you to contact us at support@verletics.com before initiating any formal dispute.

20. Contact

For any questions regarding these Terms:
📧 support@verletics.com
Verletics Solutions Pvt Ltd.
Hyderabad, Telangana, India